Usergrams.com Privacy and Policies...

Privacy Policy for Usergrams

At Usergrams, we are committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our cryptocurrency exchange platform. By using our services, you agree to the terms outlined in this policy.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

Name, email address, phone number, and physical address.

Government-issued identification documents for KYC purposes.

b. Transaction Information

Details of cryptocurrency and fiat transactions conducted on the platform.

Wallet addresses and transaction history.

c. Usage Data

IP address, browser type, device information, and log data.

d. Cookies and Tracking Technologies

Information collected through cookies and similar technologies to enhance your user experience.

2. How We Use Your Information

We use your information for the following purposes:

To process transactions and provide our services.

To comply with legal obligations, including anti-money laundering (AML) and know-your-customer (KYC) requirements.

To improve our platform and enhance user experience.

To communicate with you about updates, promotions, and security notifications.

To detect and prevent fraudulent activities.

3. How We Protect Your Information

We implement industry-standard security measures to protect your data, including:

Encryption of sensitive data.

Regular security audits and penetration testing.

Restricted access to personal information on a need-to-know basis.

4. Sharing Your Information

We may share your information with third parties in the following cases:

With regulatory or law enforcement authorities to comply with legal obligations.

With service providers and partners assisting in delivering our services.

In the event of a business transfer, such as a merger or acquisition.

5. Your Rights

You have the right to:

Access and update your personal information.

Request the deletion of your data, subject to legal and regulatory requirements.

Opt-out of marketing communications.

6. Retention of Information

We retain your information for as long as necessary to provide our services and comply with legal obligations.

7. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be communicated via our website or email.

9. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

Email: support@usergrams.com